Terms of Service

1. Acceptance of Terms

By accessing and using The Legacy Trek ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

The Legacy Trek is an Artificial Intelligence-powered platform designed to help users document personal histories, family stories, and ancestral memoirs. The Service provides:

Personal History Builder — guided memoir writing from your own life experiences
Roots Chronicles — multi-generational family story creation with research assistance
Eulogy Writer — guided tribute creation for loved ones
Artificial Intelligence-powered story generation, PDF export, and audiobook creation

The Legacy Trek is a product of Havari and is an independent service. It is not affiliated with, endorsed by, or officially connected to any genealogy service, archive, or religious organization.

3. User Accounts

The Legacy Trek requires account registration to save and manage your projects. You are responsible for:

Maintaining the confidentiality of your login credentials
All activity that occurs under your account
Providing accurate information when creating your account
Using the Service in a manner consistent with its intended purpose

4. Your Content

You retain ownership of all content you submit to The Legacy Trek, including text responses, uploaded photos, documents, and generated stories. By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service (e.g., generating your memoir, creating PDF exports, producing audiobooks).

We do not claim ownership of your stories, memories, or family history content. Your stories are yours.

5. Software-Generated Content

The Legacy Trek uses artificial intelligence to help craft narratives from your responses. Please note:

Software-generated stories are based on the information you provide and may include creative embellishment
Historical context woven into stories is generated by Artificial Intelligence software and should be verified for accuracy
You can edit all generated content before finalizing
Responses from the Virtual Family History Consultant provide general research guidance, not professional genealogical advice
The software is not a substitute for professional research or historical verification

6. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws or regulations
Upload harmful, offensive, or illegal content
Attempt to gain unauthorized access to any portion of the Service
Interfere with or disrupt the Service or servers
Use automated systems (bots, scrapers) to access the Service
Harass, abuse, or harm other users

7. Intellectual Property

The platform design, code, graphics, logos, and other materials on The Legacy Trek are owned by Havari and are protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our platform without prior written permission.

9. Imported Family Tree Files

Legacy Trek lets you upload a family tree file (a "GEDCOM" file) that you exported from Ancestry.com or another genealogy service, and import ancestor information from it into your Roots Chronicles project. The following applies to this feature:

Your login credentials for other services are never requested, seen, or stored by us. You download the file yourself from the other service and upload it directly to Legacy Trek.
When you import ancestor data from a file — such as names, dates, places, and family relationships — that information is stored in your Legacy Trek project on our servers.
Family tree files may contain information about living individuals. You are solely responsible for the content you upload and import, including ensuring you have any permissions needed to use and publish information about living relatives, and for complying with applicable privacy considerations.
Your relationship with the service the file came from is governed by that service's own terms. Legacy Trek is not affiliated with, endorsed by, or connected to Ancestry.com or any other genealogy service.

10. Data Storage & Backups

We take reasonable steps to protect your data and maintain continuity of service:

Server Backups: We run automated database backups every 6 hours, retained on a secure server. These allow us to recover data in many situations.
Offsite Backups: We maintain hourly code and data backups to a private offsite repository as an additional layer of protection.
Admin Recovery: In the event of accidental data loss, our administrator can access your project data solely for the purpose of recovery. This access is limited, logged, and used only to help you — never to read, share, or use your personal content.

Despite these measures, no backup system is perfect. Server failures, human error, or other unforeseen events can result in data loss. We do our best — but we cannot guarantee against all scenarios.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

We make no guarantees regarding the accuracy of software-generated content
We make no guarantees regarding the accuracy of historical context included in stories
While we maintain automated backups and take reasonable precautions, we cannot guarantee against all data loss scenarios

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LEGACY TREK, HAVARI, AND ITS DEVELOPERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

13. Children's Use

The Legacy Trek is designed for users ages 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, please contact us and we will remove it.

14. Cookies & Privacy

Legacy Trek uses essential cookies (login sessions and form security) to provide the Service. With your consent — given via the cookie banner — we also use anonymized Google Analytics cookies to understand how the site is used. Analytics is optional and off until you accept it.

Full details of what we collect, how we use it, and your rights are in our Privacy & Cookie Policy.

What We Don't Do

We do not use advertising cookies
We do not sell your data to third parties
We do not share your personal stories or family history with anyone
We do not use your content to train Artificial Intelligence models

15. Subscriptions & Payments

Legacy Trek offers both free and paid subscription tiers. By subscribing to a paid plan, you agree to the following:

Billing: Subscriptions are billed monthly or annually depending on your selected plan
Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
Refunds: We offer a 3-day money-back guarantee on new subscriptions. After 3 days, payments are non-refundable
Price Changes: We may change subscription prices with 30 days notice to existing subscribers

What Happens If You Cancel or Stop Paying

Your account remains active and you can still log in
You retain read-only access to all your existing projects and stories
You cannot create new projects or generate new content without an active subscription
Your data is never deleted simply because you stopped paying — it stays safe until you choose to delete it
You can resubscribe at any time to regain full access

16. Data Retention

We retain your data as follows:

Active Accounts: Your stories, photos, documents, and account information are retained indefinitely while your account exists
Cancelled Subscriptions: Your data is retained even after subscription cancellation — you never lose your stories because you stopped paying. (One exception: free accounts that unsubscribe from our emails — see Account & Data Deletion below.)
Deleted Projects: When you delete a project it is moved to your account trash. It remains recoverable until you permanently delete it from trash or delete your account entirely
Deleted Accounts: When you delete your account, all data including trash is permanently removed within 30 days and cannot be recovered

We do not hold your data hostage. Your family stories belong to you, not us.

17. Account & Data Deletion

You have the right to delete your account and all associated data at any time.

How to Delete Your Account

Go to Account Settings from the menu
Scroll to the Danger Zone section
Click "Delete My Account" and follow the confirmation steps

What Gets Deleted

All your projects (Personal History, Roots Chronicles, Eulogy)
All uploaded photos and documents
All generated stories, PDFs, and audio files
Your account credentials and personal information

This action is permanent and cannot be undone.

Automatic Removal After Unsubscribing

If you unsubscribe from our emails and your account is on a free plan, we treat that as a sign you no longer want the account. Your account and all of its contents will be permanently deleted 30 days after you unsubscribe.

We send one reminder email a few days beforehand, with a link to keep your account.
Choosing to keep your account cancels the removal — you remain unsubscribed.
Accounts with an active paid subscription are never removed this way.
Unsubscribing itself never deletes anything on its own; removal happens only after the 30 days, or if you delete the account yourself.

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.

19. Contact Information

If you have questions about these Terms of Service, please contact us here.